Terms & Conditions

Welcome to Saanvi Corporate Gifts, the proud owner of the brand Pucchu. By accessing or using our services, you agree to be bound by these Terms and Conditions . Please read these Terms carefully before engaging with our products or services, as they outline your rights and responsibilities as a valued customer.

General

These Terms outline the rules and conditions for using our Website and purchasing products offered by Pucchu.
By accessing or using our Website, you agree to these Terms as well as our Privacy Policy, which together form a legally binding agreement between you and Saanvi Corporate Gifts.

Eligibility

You must be at least 18 years old to use our Website or make a purchase.
By using our Website, you represent that you meet this age requirement and are legally capable of entering into a binding agreement.
If you are using the Website on behalf of a business or organization, you confirm that you have the authority to bind that entity to these Terms.

Account Registration

To make a purchase or access certain features, you may need to register an account. You agree to provide accurate and complete information during registration.
You are responsible for maintaining the confidentiality of your login credentials and any activities conducted under your account.
Saanvi Corporate Gifts is not responsible for unauthorized access resulting from your failure to protect your account information.
Please notify us immediately if you suspect any unauthorized use of your account.

Orders and Payments

All orders placed through our Website are subject to acceptance and product availability.
We reserve the right to cancel, limit, or refuse any order for any reason, including pricing errors or stock unavailability.
Prices are listed in Indian Rupees (INR) and may change without prior notice.
Payments must be completed at the time of order using one of the secure payment methods available on our Website.
All transactions are processed through authorized payment gateways, and Saanvi Corporate Gifts does not store your payment details.

Shipping and Delivery

Orders are processed and dispatched as quickly as possible. Delivery times may vary depending on your location and courier services.
Saanvi Corporate Gifts is not liable for delays or delivery failures due to circumstances beyond our control, including courier issues, customs delays, or natural disasters.
Risk of loss passes to you once the product has been handed over to the shipping carrier.

Returns, Exchanges, and Refunds

We want you to love your purchase! Returns, exchanges, and refunds are accepted as per our Return & Exchange Policy available on the Website.
To initiate a return or refund, contact us at care@pucchu.in within the time frame mentioned in our policy.
Returned products must be unused, in original packaging, and in the same condition as received.

Intellectual Property Rights

All website content, including text, graphics, images, and logos, is the property of Saanvi Corporate Gifts or its licensors.
You may not copy, modify, reproduce, or distribute any content without our prior written consent.
Unauthorized use of our intellectual property is strictly prohibited and may result in legal action.

Limitation of Liability

To the fullest extent permitted by law, Saanvi Corporate Gifts shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of the Website or products.
Our total liability, whether in contract, tort, or otherwise, shall not exceed the total amount you paid for the product purchased.

Indemnification

You agree to indemnify and hold harmless Saanvi Corporate Gifts, its employees, affiliates, and partners against all claims, damages, or losses arising from your violation of these Terms or misuse of our Website.

Governing Law and Jurisdiction

These Terms are governed by the laws of India.
Any disputes related to these Terms shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

Contact Information

If you have any questions or concerns regarding these Terms, please contact us:

Company: Saanvi Corporate Gifts
Brand: Pucchu
Address: D-6, G2, Shyam Park Extension Sahibabad, Ghaziabad
Phone: +91-9794492255
Email: care@pucchu.in
Website: pucchu.in